Out-of-court settlement of consumer disputes

In accordance with the legal norms of Broken Bones d.o.o. does not recognize any provider of out-of-court settlement of consumer disputes as competent for resolving consumer disputes that could be initiated by the customer in accordance with the Out-of-Court Settlement of Consumer Disputes Act.

Broken Bones, which as a provider of goods and services enables online trade in the territory of the Republic of Slovenia, publishes an electronic link to the online consumer dispute resolution platform (SRPS) on its website. The platform is available to the customer here:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=SL

That regulation derives from the Out-of-Court Settlement of Consumer Disputes Act, Regulation (EU) no. Regulation (EC) No 524/2013 of the European Parliament and of the Council on the online settlement of consumer disputes and amending Regulation (EC) No 2016/2004 and Directive 2009/22 / EC.